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WWTRENDS.TXT
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1988-12-20
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TRENDS IN THE FIELD
As most operators should know these days, the trends in this
field for operators are promising. Water quality has become an
ever increasing awareness on the public's mind since the early
1970's and with passage of the Water Quality Improvement Act of
1970 and the Water Pollution Control Act of 1972. One of the
mandates that came from those acts was to increase operator training
and capabilities.
From "Report to Congress on Training for Operators of Publicly
Owned Wastewater Treatment Plants". EPA--WH-546. FEB. 1985.
"A top priority of the EPA is to assure that municipal wastewater
treatment facilities are constructed, operated and maintained to
meet design and effluent discharge permit requirements. Since
1972 the Federal Government has spent almost $37 billion to help
communities pay for construction of publicly owned wastewater
treatment plants that meet the effluent requirements of the
Federal Clean Water Act (P.L.92-500), as amended. Although the
vast majority of plants funded since 1972 that treat more than 1
million gallons of wastewater a day comply with their permits,
small plants tend to have significant performance and compliance
problems. Small plants represent about 90 percent of the total
number of facilities built since 1972 though they account for
only about 10 percent of total municipal flow. While overall EPA
and State municipal compliance efforts have increased
substantially, small plants are unlikely to receive substantial
direct compliance emphasis due to limited Federal and State
resources and national emphasis on noncomplying plants with the
greatest water quality impacts."....."A key factor in compliance
problems at small plants is that the operators, although usually
certified, often lack the necessary technical knowledge and
mechanical skills needed to operate, maintain and manage the
treatment plant."
This is of course a subject somewhat sensitive for most
operators who take their field seriously. It is true that
operator knowledgeability is jumping in quantum leaps from what
was the norm just ten years ago...but the fact remains, most
operators understand their process but only superficially. This
is an unqualified observation. It is hard to depict what would
be an "old school" or a "new school" in today's fast changing
attitudes and technology, but it was little more than forty
years ago that the ideas of environmental protection and ecological
impact were simply not thought about. It was not uncommon that
raw sewage was dealt with by simply allowing it to flow to
receiving waters(two cities are known that did this as late as
1952). The sewer plant was...well..the sewer plant. The whole
emphasis was on design...engineers trying to come up with total
oxidation processes and the like..automatic processes that needed
little operational control. Operations was percieved as a niche
applicable for the untechnical mind...often as that of a
"nightwatchman" and the thought processes reserved in a large
part only for engineering ranks. As late as 1974, operator
certification was obtained simply by passing a math exemption
test. Certification was held lightly in professional ranks as
licenses were handed to engineers almost for the asking. This of
course stopped after 1971-75 with the revamping of pollution
control regulation departments and the mandates from the EPA for
increased operator training and re-emphasis on process control.
Since 1975, technology has been growing and improving at an
ever increasing pace. Already, what was just a few years ago
very innovative applications, such as spray irrigation and
wastewater reuse, are now nationwide and commonplace. In 1986,
vacuum filtration sludge beds were experimental. Now, we see
them cropping up everywhere. Before 1980, instrumentation was
reserved for flow measurments and little else, and that mostly
effluents and RAS. Now we see plants with exotic instrumentation
and the increasing computerization of entire plants and a new
emphasis on reusing wastewater in beneficial manners that is
reclassifying sewage as a part of a continous and ongoing
recycling of water. If there was such a thing as an "old
school"(..ie the preverbial night watchman/handymen attitudes of
the 50's and before, then the exploding technology of the last
five years threatens to create a second "old school" for those
operators who do not see the implications of all this growth.
Already there is talk in many areas of creating two and even four
year curriculums at local colleges as requirements for the
operator of the future.
The most recent emphasis in environment protection is that
of groundwater contamination. We need to only remember the
sensationalized media articles in previous months about plastics
and medical debri washing up on our beaches. The dumping of
sewage sludge has been becoming more and more a headache for
administrators nationwide..."where can it be dumped without being
a harm to our environment". Studies on carcinogens and toxic
wastes have mulitplied and with new evidence coming out every day
we are revamping our whole perception of our fragile existence
with our environment. Just a dozen years ago, even in
engineering circles, it simply was not thought about as to how
substances affect us once it penetrated the soil. Long term
migrations of chemical substances simply were not quieried. A
lot of this understanding has come about only with the growing
technology of computers. Since 1979, the EPA has defined maximum
allowable levels for over 77 toxic pollutants and 129 priority
pollutants for monitoring. This list will probably only grow.
After the Solid Waste Disposal Act and Resource Recovery and
Conservation Acts were passed in Congress, the Comprehensive
Environmental Response, Compensation and Liability Act was
created and a billion dollar superfund set up for allocation to
the states for cleanup as these contaminating sites were
discovered. This has brought on a large scale involvement by
engineering firms nationwide competing for this new business and
the revamping and creation of whole departments directed solely
toward such cleanup.
What all this means for the operator is that the
environmental field is now highly on the mind of people
nationwide. Along with this is an increased scrutiny and an
increased conscious raising by the general public...and a new
demand for quality and competency in "all phases" of
environmental protection. As Acts and laws are being passed, so
also is the demand for reputable professionals to carry out the
new standards that are being asked...and with a great deal of
public funds being diverted to environmental issues, so also is
there a "rush" to this field. Hydrogeologists, chemists,
spcialized engineers, and management have all increased in ranks
with some of the best talents to be found. In short...where
there's honey, so are the bees. Much of this honey of course
comes by way of public mandate to have clean water and to live
without fear from toxic pollutants and chemicals. Much of this
mandate has come by way of an ever pervavsive industrial complex
that is getting harder and harder to balance properly with our
environment. Incidents such as Five Mile Island, Love Canal,
barges being stranded on the high seas with garbage, the furor
over sludge dumping off Long Island, and the washing up of
hospital wastes on our shores have all gone to feed this
mandate...and to create at least to some degree a minor hysteria
in the public mind. Who does all of this "polluting"? It is
perhaps unfortunate (and to some degree fortunate), that it is
wastewater treatment plants that are most visible in the public's
eye ...and will become an ever increasing target for scrutiny
from the general populace. The good part of all this is that the
public is looking this way at all.
It is in that mandate that forecasters describe this field
in general as one of the more opportune to be in. Of course,
this describes the field in general...and of course would apply
most significantly to professionals(by credential). Most
operators and operator organizations talk with a great deal of
hope about the future of plant operators everywhere. In the more
personal perceptions, it should mean higher visibility, a more
respectable status in the community, better benefits and higher
wages...and as well a requirement for a higher level of training.
On the down side, we should all take a look at what is
really happening in a lot of our plants. A dozen years ago, the
plant operator pretty much ran the show. He or she ran the
plant, kept up the equipment, did the lab tests(process and
reportable), ran the lift stations, and was even cross trained at
the water plant(in many places). Usually not all at the same
time...but in any given area, it was operators that were hired to
do this work. Operators could obtain lab tech certificates,
readily cross train between water and wastewater to obtain
licenses, and even obtain lift station certificates(as sort of
specialties within operations). It was still operators running
plants...indeed as the job title would suggest, as it should be.
Of course, the "old school" prevailed to a great degree...and
many operators defined themselves in the light of their
predecessors...the night watchman/handyman with an emphasis on
mechanical upkeep. Not all operators of course...and even then
there was a transition going on.
Slowly, instead of the operator being given higher levels
of training and gaining a greater respectability as the
technician as he should be seen as...the prevailing trend has
been to take away the operator's responsiblities and give it to
others who theoretically were better trained for that specialty.
Even though there has been much ado about operator training and
the establishment of new courses and short schools and the like,
the training is still held to a vocational level for the most
part and the instruction is often inhouse. In short, the top
quality instruction is still only available at the university
level for the most part. It has gotten better, but there remains
a great need for top quality instruction that "understands" the
special needs of the operator. One of the first things to go was
the idea of interdepartmental utility plants. Most
municipalities differentiate the water and wastewater departments
as two entirely seperate entities now. There was once a
comraderie that existed between water and wastewater operators as
being simply "operators". This still holds to some degree of
course, but the trend has been a differentiation between these
two sides of our trade that promotes the operator to eventually
identify either with wastewater or water entirely.
The next trend was to differentiate more and more the idea
of "laboratory" as somthing outside the realm of operators. The
operator could readily handle the water chemistry that was
demanded ten years ago...but instead of the field ingaging in
training operators for the function, the idea of lab technician
has become a specialty all to itself...often again completely
differentiated from operators. This is perhaps the greatest
decentralization of the operator's control of his plant when even
the process control tests must be run by a specified lab tech. So
also have we seen specialization come about in maitenance
departments also being more and more differentiated from
operators...and instrumentation specialists and electrical
maintenance being added to the ranks of the utility plant. The
final blow has been the trend toward regionalization...the
building of a few large plants rather than the building of a lot
of small plants to handle an area's wastewater. At larger
plants, the operation of the plant is usually given to an process
engineer...and the operator is finally reduced to ther preverbial
"night watchman/glorified sample taker" status outright. Since
the "responsibilities" are carried by other personnel, it is only
left that the operator be utilized essentially as a laborer. At
one large plant, it was observed that the operators brought in
television sets on the night shifts and moved from their seats
only at prescribed sample/record times. All an operator did was
rake bar screens, clean weirs, waste x gallons as prescribed by
the plant director, and grabbed samples. That was it. There was
no thought process that went along with that plants operations
for operators.
it would be hopeful to be able to report that this was an
isolated case, but in fact, experience has shown that more times
than not operators are simply not being utilized as
operators...but essentially as the hired help that rakes bar
screens and cleans weirs...and of course, buffs floors. Even the
operators who run the plants (there are usually one or two that
control things if there is no onsite engineer) often run things
"by the seat of their pants" with little or no communication as
to reasons or objectives. So many times it's been observed that
operators simply going through the motions of process
testing...running a mixed liquor suspended solids only because
they have to, skipping a settleable solids because no one will
know...penciling in numbers with little or no comprehension as to
what they might indicate or mean. It's not all the fault of
operators of course...and often it is simply a matter of how an
organizaiton utilizes operators. It revolves around a mental
perception by those who are not operators of what an operator
is...or at least should be.
But it is the fault of operators indirectly.
We must all imagine that we come into this field with a big
obstacle already in place in the general populace simply for the
fact that it is sewage that we deal with. The Public simply is
not aware of what happens to their wastewater...and it is
historical that sewage is considered as "low class" (it's
true...in India for instance, the aristrocratic consider coming
into contact with sewage as sacraligious). This does not bother
most operators, and it is enough that "we" know what we do. This
is mentioned only to suggest a sort of public mentality that
exists that carries over to a great degree to inhouse
professionals...especially administrators (those professionals
that have little contact with operations). It is perhaps a
perception that carries over from the historical attitudes of a
decade or more ago in which the wastewater plant was seen as
place where very unsophisticated or nontechnical minded workers
were placed. Esteem has always existed in the engineering ranks
and even to some degree in managerial ranks at the plants...but
the operator was stereotyped as one without much education but
with some mechanical ability. It is perhaps the greatest reason
that EPA analysis of wastewater plants that were in noncompliance
in the mid to late seventies found that the number one reason for
that noncompliance was lack of operator understanding of process
control. Fact is, we are not traditionally seen as a very highly
educated grouping in orthodox professinal ranks. If such a
perception is to be changed...and if the adequate wages and
benefits are to come...and if we are to protect our niche in the
scheme of things from being taken over by specialization...then
such change will have to be accomplished by operators themselves.
It is perhaps not an easy road we operators hoe in this
struggle to gain respectiblity in professional ranks. There is a
lot of lip service paid that grants the idea of the "Professional
Operator"...but proof of the pudding as they say will only show
up in higher wages and increased benefits. As of yet, I think we
all know that this has not happened.
The reason rests largely on the shoulders of operators
themselves. Images, like reputations, are one of the hardest
things to establish in the positive light...and perhaps the
hardest thing to live down in the negative light. As long as
there are operators who prefer to bring televisions to work on
the night shift and choose to skip tests since no one will know,
the general exhumed image that will necessarily "shine through"
will be that of the "uncurious and even uninterested" mind. What
we need is a show of "vital concern and unquenchable thirst to
know" shown toward our superiors...especially toward those who
sit behind the policy making chairs downtown. We need to hound
engineers...to not show any sense of intimidation but that we
belong alongside them in the classroom...at least to the degree
of technical expertise to run our plants. In the past there has
been this ongoing resentment between operators and engineers(at
least operators towards engineers). The proper niche of the
operator is really as the right hand man of the engineer...his
field technician as it were. We should see ourselves as an
extension of that engineer...and then promote that idea. Only
the truely uneducated cry foul toward the educated when things
are out of their scope. The first step toward better pay and
conditions all around is to identify with the engineer...and then
thrist after his knowledge. In that identity will we re-
establish ourselves in the eyes of anyone...especially
administrators. To the curious mind, a plant's activity is not a
matter of humdrum routine...but that of a profound
inquisitiveness in which there is no such thing as enough data or
information. Whether or not our personal levels of formal
training allow us to readily understand or not...it should still
be an unquenchable thirst we feel inside. And it should be an
outright demand by all operators that Knowledge cannot be kept
from anyone and is the right of everyone.
It would be hoped that there are a lot of operators that
would resent such trends as depicted here and for those who take
their field of endeavor seriously, it takes only a sober look
around to see that what holds us back in general is the image
created by a few. We are fighting old perceptions as it is...and
so it is up to all of us to promote the new operator as a
technical expert whenever we can. A recent experience working
with some chemical plant operators showed they carried far less
responsibility than the average water or wastewater plant
operator. They did not have to be certified nor take any test,
nor did they work with statistics, numbers, calculations, or
anything else that might require some training...and yet it was
learned that average wages in their line of work was nearly five
to six dollars an hour more than what is considered average for
the water or wastewater plant operator. The only difference has
to be that of images and perceptions of those in policy making
ranks. I am still reminded of the one large city that promoted
garbage refuse workers into the wastewater plant as a
motivational device(for garbage refuse workers). It all adds up
to the simple image we hold. There is somthing extremely
admirable about the good technical operator...for as the saying
goes, a thousand days can pass while his efforts are superlative
and no one will know...but then that one enevitable day when
things go awry comes along...and the whole community will show up
on his doorstep. It is in our best interests to trek to the
public's doorstep first...especially our adminstrators and policy
makers doorsteps...and change age old perceptions in those who
define job classifications and hand out responsibilities that
those thousand days existed and for reasons that relate to a
technical ability of the modern operator.
These are some very real world perceptions that need to be
understood...and for a reason. That reason is for the serious
operator who has invested a lot of time and effort to be good and
do good at what he does. The trends in the field in general are
of course very promising. But we must take a very sober look at
some of the directions and possibilities...and what negative
trends we find attempt to change...especially if they are off the
mark and not in the community's best interests. The latest
advancement that seems to be enshrouding our field is of course
the computerization of plants...and the turning over of plant
processes to sophisticated software. Much of this is a boon for
the operator as computers mean a much more centralized control of
plants as well the ability to store and use a great deal of
information. But it does not take too much foresight to see
where mass instrumentation and computerization of plants can and
most likely will lead. If a terminal is set up cross town or
even cross state or country(or even in-plant), it is a very
simple task to have data accessable at such terminals for
analysis and subsequent process control dictation by specialists
who are not involved with the plant in a sensual hands on manner.
And that can be a dangerous trend for the operator...where with
this new emphasis our general populace is making on pollution
control, instead of promoting operators and their level of
expertise, the trend could be (and to some degree already is) to
bring what would have been otherwise outside professionals into
the field to take over tasks that were once thought of as the
responsiblity of the operator.
And why not if the image that we exhume as a group does not
impress our administrators enough that they have confidence in
our abilities to handle the new demands made on the field.
Observations made over the last fourteen years....and even more
importantly over the last three or four years...only supports the
validity of this trend. A reknown University Professor gave a
talk at our local short school last year on the subject of
groundwater contamination. The speaker following was a local
plant superintendent who cracked jokes and told good old boy
stories for an hour. While talking to fellow operators after
classes that night, there was an overwhelming dislike and bad
review of the professor...and just as overwhelming praise of how
good an instructor the superintendent was.
The above story did not really happen...but in a few
sentences it tells exactly why our pay scale remains in the realm
of laborer. Things are changing of course. But if they are not
speeded up by us all, we just might find ourselves cut out of our
own niche that we've worked so hard for over the years. In some
larger plants this has already taken place...and the operator is
already being reduced to that of glorified sample taker. The
challenge and "responsibility" is on each of our shoulders.